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Privacy Policy

Last updated: March 2026

Flatirons Garage Doors ("we," "us," or "our") operates the website flatironsgaragedoors.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: When you fill out a contact form, request an estimate, or call us, we may collect your name, phone number, email address, home address, and details about your garage door service needs.
  • Automatically Collected Information: When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behavior.
  • Device Information: We may collect information about the device you use to access our website, including device type, screen resolution, and unique device identifiers.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and schedule service appointments
  • To provide, maintain, and improve our garage door repair and installation services
  • To send service confirmations, follow-up communications, and appointment reminders
  • To send promotional communications about our services, special offers, and seasonal maintenance tips (you may opt out at any time)
  • To analyze website usage and improve our website's performance and user experience
  • To comply with legal obligations and protect our rights

Third-Party Services

We use the following third-party services that may collect or process your data:

  • Google Analytics: We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as how often you visit the site, what pages you view, and what other sites you visited before coming to ours. Google Analytics uses cookies to collect this information. You can learn more about how Google uses your data at Google's Privacy Policy.
  • Meta Pixel (Facebook): We use Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. This technology may collect information about your browsing activity on our website and use it to show you relevant ads on Meta platforms. You can learn more and manage your ad preferences at Meta's Privacy Policy.
  • HighLevel CRM: We use HighLevel as our customer relationship management platform to manage leads, schedule appointments, and send communications. When you submit a form on our website or contact us, your information is stored in our HighLevel account. HighLevel processes this data on our behalf in accordance with their privacy practices.

We do not sell your personal information to third parties. We only share your information with third-party services as described above, or when required by law.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly, such as maintaining session state.
  • Analytics Cookies: Used by Google Analytics to understand how visitors interact with our website, helping us improve our content and user experience.
  • Advertising Cookies: Used by Meta Pixel to track conversions from our Facebook and Instagram ads and to build audiences for future advertising.

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though this may affect the functionality of our website.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, and comply with our legal obligations. If you request deletion of your data, we will remove it from our active systems within 30 days, though some information may be retained in backups or as required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
  • Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

Colorado residents may have additional rights under the Colorado Privacy Act, including the right to opt out of targeted advertising and the sale of personal data. To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.

Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: